Contact Policy

Sultanentro BD

We value your questions, feedback, and concerns. Please contact us through the following channels:

1. Facebook

• Reach out to us on our Facebook page for inquiries, order updates, or support.

2. WhatsApp

• You can contact us directly on WhatsApp at: 01631047534

• Please provide your order number and details for faster assistance.

3. Response Time

• Our team strives to respond as quickly as possible, typically within 24 hours on working days.

4. Important Notice

• For return, exchange, or warranty issues, please contact us immediately at delivery time to ensure proper support.

• Messages sent after delivery may not be eligible for return or exchange.